Privacy Policy

Your privacy is critically important to us. This policy details how CULTR Health ("we," "us," or "our") collects, uses, and protects your information.

1. Information We Collect

We collect information necessary to provide our services, including:

• Contact information (name, email, phone number)
• Account credentials
• Payment information (processed securely via Stripe)
• Health information provided during intake and consultations
• Usage data and analytics

2. HIPAA Compliance

Protected Health Information (PHI) is stored in HIPAA-compliant systems through our partner Healthie. We maintain Business Associate Agreements (BAAs) with all vendors who handle PHI. We do not sell your health data to third parties.

3. How We Use Your Information

We use your information to:

• Provide and improve our services
• Communicate with you about your care
• Process payments
• Send important updates about your membership
• Comply with legal obligations

4. Data Security

We use industry-standard encryption (TLS 1.3) and security measures to protect your information. All data is encrypted at rest and in transit. We regularly audit our security practices and maintain SOC 2 compliance through our infrastructure providers.

5. Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, contact us at privacy@cultrhealth.com.

6. Contact Us

If you have questions about this privacy policy, please contact us at privacy@cultrhealth.com.